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WHERE WILL WE BE IN 2008? |
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Where will we be in 2008? What is our vision of using information technology tools to enhance student services? How might the world be different ten years from now? Group 1
Group 2 Greater computer literacy Greater technology options Boomer retirement Further concentration of wealth Later or no retirement More diversity of population Changing cultural values, blending of cultures Group 3 More consumers use technology Gap between educated and those seeking education widens Population shift Global environmental concerns increase Driven by customer requirements Virtual education: requires a single point of contact for distance learning, sufficient infrastructure to ensure success, instructional design support, policies to address service needs Group 4 Cloning, sex determination Isolation learning and less formal schooling Multiple means of learning: blurring of time, place, turf etc., meaning of grades and credentials Greater disparity in affluence and in learning Ethical problems related to technology and invasion of privacy, health care Disappearance of money Politics by media Group 5 No boundaries Significant growth in consumer use of technology Larger portion of society supported by technological advances Increase in gap between educated or skilled employees and those that are not Maturation of baby boomers: will they choose/continue societal participation?, leads to a shift in population demographics Global environmental concerns will become more pressing Global shift in power structure: may shift or consolidate Change in interpersonal relationships: Virtual systems communications become more sophisticated Return to traditional teaching in some areas Major shift in work and learning entities: virtual events Institutions to be driven by needs of the customer and not the needs of the institution, will work to meet the needs of communities Tenure will be non-existent Change in delivery system: individualized response to student (anywhere, anytime, etc.), traditional classroom experiences will still be an alternative, an increase in on-line services, fewer buildings constructed, multi-use facilities Student information more accessible to students More time available for staff to address individual student concerns, better able to address student isolation issue Group 6 Off-site learning International, regional distance (convenience) learners Less full-time faculty More students, increased competition Increased dual enrollment & guest students Less district students, boundaries disappear Semester module of learning eliminated More flex-time services from home Out-sourcing financial aid, employment service Competency guarantees, skills certifications MVU: home shopping for classes/colleges Electronic catalogs/schedules Definition of students changes: no longer traditional, credit instruction Facilitators of learning Virtual tours/orientation/advising/career development Group 7 Most of us will be retired Classroom will still be a classroom Virtual degree will be more commonplace and widely available Degrees will be "designed" around student demands, may not exist Competency based performance will be mandated Every county in Michigan will be covered under "community college" act Will pricing structure in existence today, still survive Open entry, open exit classes, Schedule will be different On-line text books Video insert into text International students will enroll Geographic boundaries will mean less to students due to Internet: can enroll and move through education Socialization is issue Discipline and personal responsibility are required: does the K-12 system instill this, are today’s students capable of acting independently Mission may change and role may be different Gap between the haves and the have-nots in education: student services will be asked to bridge the gap Computer access will increase: unfortunately we can’t tell you if there will be a total revolution More part-time personnel, outsourcing of some services will be required One-stop shop requires more cross training Student services will be asked to work with the "technology welfare" groups, individuals who are not computer literate Faculty must become technologically competent Where will the faculty come from: retirement will take many out of community college classrooms Adjunct faculty and part-timers will replace full-timers Have new faculty taught using technology? How are our stakeholders likely to change? Group 2 Fewer full-time instructors, at least full-time for one institution; become independent contractors May be a counselor for more than one college, counseling on-line Students learn to take more responsibility for learning What will their expectations of student services be? Group 2 More of our services outsourced Need to know lots of software tools Seamless transition throughout education, articulation is K-90 Services will be expected on a 24-hour, seven days a week basis Open entry, open exit is the norm Simplification of financial aid: set it up initially and it continues through degree Group 3 Services will be expected on a 24-hour, seven days a week basis Must offer different styles of services for different students per customer demand Group 4
How will student services use information technology in that world? Group 2 Work at home Greater use of Internet Tele commuting Mobile student services More self service on part of students Scanning of IDs or documents to gather information Virtual labs, campus tours Options for orientation, advising, and other student services: do it in person, via video, or the Internet, etc. | |||
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