Abstract
This study examined a graduate general chemistry course delivered on the Internet. Using a qualitative case study procedure, this research explored the central question of what the students and instructor experienced in the course. The study reports on the themes emerging from an in-depth understanding of the complexities of the participants' experiences and discusses the implications of the new teaching approach as an alternative in the curriculum and instruction design.
During the last two decades, science curricula in secondary schools
have been adopting micro-scale (i. e., hands-on) activities in
preference to macro-scale activities (Brooks, 1995; Carin, 1994;
Jackson, 1993; McKean, 1989; Morrison, 1994; Steitberger, 1992).
The time has come for science teachers to acquire sufficient small-scale
skills in order to address a variety of issues related to such
activities in their teaching. Running summer workshops has served
as an approach to addressing a time-for-training conflict, but
bringing teachers together requires substantial travel and support
costs. Summer workshops also lack the opportunity for testing
the hands-on activities with students in real-life high school
classrooms (Brooks, 1995). To save high costs and to integrate
science teacher training with in-service teachers' concurrent
real-life classroom teaching practices, distance learning, characteristic
of using telecommunications technologies, seems to be the right
choice.
Research literature documents the success of numerous attempts
at distance learning over the past few decades (Alexander, 1993;
Harris, 1989; Langford, 1994; Ross, 1994; Strom, 1994; Turner,
1989). Ross (1994) reports that Indiana University and Purdue
University integrated distance learning in teaching chemistry.
Using micro-scale labs with home chemicals and supplies at reduced
concentrations and quantities, hazardous experiments were performed
and then reviewed on videotapes and data from the apparatus were
collected.
A Brooks Course Overview
D.W. Brooks (1995) designed and conducted a graduate course
entitled "Small-Scale Chemistry Activities for Secondary
School Classrooms" entirely on the Internet. To our knowledge,
Brooks' attempt was the first reported in the United States that
included a lab component in a graduate chemistry course.
The course extended from January 30 to July 7,1995. Twenty-one
students (11 males and 10 females) were enrolled in the course.
Mostly secondary school chemistry teachers from all over the country,
some held a Bachelor's degree in chemistry, and many held a Master's
degree. The instructor and other experts developed the textbook
for the course, SmallScale (a CD ROM). The course, including
seven modules each three weeks in duration, was offered for credit
in chemistry or in curriculum and instruction. Assignments were
in accordance with the choice of emphasis. Modules provided the
participants opportunities to conduct small-scale experiments
and discuss them with their instructors and their "classmates"
via e-mail. Communications that were shared among all the students
were sent to a listserv set up through the university and managed
by the instructor. Assignments, with only one exception, were
submitted also via e-mail.
During the course one student (male) dropped out. Of the twenty
remaining, nine (five females and four males) successfully completed
the course and eleven (six males and five females) did not complete
the course.
A qualitative case study of the Internet chemistry course tried
to capture and interpret the themes and issues that emerged from
the novel teaching and learning experience of a graduate general
chemistry course delivered on the Internet. Around this focus
were seven sub-questions: What was the scenario in which the students
decided to take the course? What happened during the course? What
were the students' evaluations of the course? What themes emerged
from the students' experience in the course? What themes were
unique to this case as compared with the themes that emerged from
other cases applying distance learning? What theories helped understand
the themes? And what insight can be gained from studying the themes
across the cases?
The data mainly consisted of e-mail, telephone, and face-to-face
interviews, and the students' written assignments submitted via
e-mail or by mail. Three e-mail interviews), were conducted at
the beginning, the middle, and the end of the course (see Appendix A).
A face-to-face interview with the instructor took place at the
end of the course (see Appendix B); telephone
interviews with the students were conducted four months after
the course was delivered (see Appendix C).
The findings can be categorized into six sections: what the participants
gained from the course; what advantages were found with the distance
learning mode; what technologies were involved; what problems
were encountered; what could be done to resolve the problems;
and what urgent issues future research should address.
What did the participants gain? Students, mostly in-service high
school chemistry teachers, were attracted to the course either
to get to know small-scale activities or to learn new ways of
doing micro-scale chemistry. Many learned about the course offering
through the article "Small-scale Chemistry via the Internet"
posted by the instructor in Chemunity News and other magazines
such as the Journal of Chemical Education and the American Chemical
Society; some read about it via the Internet through the ChemEd
listserv or from the Labnet on America OnLine; others heard about
it at professional conferences; and two participants got the information
directly from the instructor.
Those who completed the course praised the course as a valuable
learning opportunity, an opportunity to study micro scale from
the SmallScale, from trying out the labs and designing
their own experiments, and from the electronic discussions that
took place between the students and the instructor as well as
among the students themselves. Many students submitted excellent
work (see Appendix D); some even produced
work better than what the instructor had ever seen.
Most of those who did not complete the course viewed the course
as a good, positive learning experience, with individual advantages.
What advantages were specific to the distance learning mode? The
primary difference distance learning made to the course participants
was that it provided an opportunity for learning that otherwise
would have been unattainable. The absence of travel and the ability
to communicate at all hours were obvious advantages. Many participants
from different parts of the country found an advantage in being
able to integrate the course into their teaching, trying the experiments
out in real life classrooms while they were taking the course.
"It was a simultaneous adaptation while the course was going,"
one participant remarked.
The distance learning mode also allowed the students access to
the instructor, who is a well-known professor of chemistry education
in the United States. When asked to comment on the strengths of
the Internet chemistry course, several students mentioned the
teacher as a major strength: "Dave has a broad spectrum of
experience which allows him to respond, knowingly, to almost every
situation." A few students signed up mainly because they
wanted contact with him.
The distance learning format can also be seen as an advantage
in its allowing simultaneous interactions and collaboration among
participants. Participants, including the instructor, rated this
the most as a program benefit. "I have wanted for quite some
time to do some micro-scale work," said one participant.
"Now I certainly have access to some real chemistry teachers
who are involved in this work," another remarked. "Chemists
are not usually limited to text only (as we have been in this
course); it was amazing to me how easily communications flowed
in that setting."
Distance learning and cooperative learning combined have the potential
to maximize the learning experience for students as well as faculty
(Guskin, 1994). The interactions in the Internet chemistry course
set up bridges of collaboration. Linking the innovative ideas
of hard-working chemistry teachers and their students, these bridges
led to cooperative learning outcome. Idea sharing and exchange
of information were limited not just to the course content; many
participants also used the class as a place to share information
on chemical education beyond the course syllabus.
Finally, the development of self-teaching skills was seen as a
distinct advantage of the distance learning format. An Internet
class is a student-centered rather than teacher-centered unit.
Students are allowed freedom of developing self-reliance by working
on their own, exploring the resources on the Internet, and discussing
with their teachers and classmates at their convenience. The instructor
of the Internet chemistry course laid special emphasis on encouraging
his students to design their own experiments and inviting innovative
chemistry ideas. "We seemed encouraged to go out on a limb
to think about a specific implementation of a broad chemical idea,"
one student commented. "This leads to creativity, rather
than redundancy."
What technologies were involved? The technologies involved in
the Internet chemistry course included e-mail system, CD ROM facilities,
and the associated hardware and software configurations.
E-mail served as the vehicle in the Internet chemistry program;
technologies associated with e-mail were therefore crucial in
facilitating teaching and learning. Students were required to
have access to a color Macintosh with a hard drive and the ability
to send and receive e-mail via the Internet at least twice weekly.
Course description and syllabus were sent to interested individuals
via e-mail. Class instructions and discussions, communications
between/among the participants, as well as assignment delivery
and submission were all accomplished using e-mail. All course
participants used a listserv set up through the university network
system. It served as a bulletin board for posting the information
written by any participant from any place and at any time. Class
instructions and discussions, assignments, and most of the communications
between/among the participants went to the listserv, which was
accessed by all the members of the Internet chemistry class.
Another technology that played a key role in the course was the
SmallScale, a highly interactive database derived from
an application program called HyperCard. Participants were required
to have access to a CD ROM player. HyperCard is an object-oriented
application software designed for Macintosh computers. It can
be used to combine text, sound, graphics, and animation into interactive
instructional materials. SmallScale, which served as the
hypermedia course textbook, used HyperCard to demonstrate the
experiments in a variety of forms: text, graphics, and videos
that were created with the application software QuickTime.
SmallScale contained text instruction and visual illustration
of 80 small-scale experiments in general chemistry, which provided
an excellent resource of such activities for the secondary classrooms.
Still pictures and QuickTime movies provided the visuals of the
80 small-scale labs. Course participants found the CD ROM SmallScale
helpful because it provided excellent resource materials created
by a group of experts in chemistry education. Many participants
pulled some labs out of it for use in their classrooms. Second,
the QuickTime movies on the CD ROM helped the course participants
as well as their students understand the small-scale experiments.
The high school students benefited a lot from the make-up feature
on the CD ROM. They could watch the CD and make up the lab. Third,
the CD ROM offered new experiments and ideas about how to conduct
experiments both familiar and unfamiliar to participants. Fourth,
participants could easily develop materials from the CD ROM. They
got ideas and insights from the CD ROM and thus were in a better
position to design labs to meet the special needs in their own
classrooms.
In terms of hardware and software, the requirements of equipment
and facilities were kept at a low-cost level. For hardware, participants
only needed to have access to an e-mail system, a color Macintosh
computer, and a Mac compatible CD ROM player. The major computer
software involved in the program were HyperCard, Eudora and other
e-mail applications, as well as any application software capable
of producing a spreadsheet, such as Microsoft Excel, ClarisWorks,
and Lotus.
Eudora was used by some participants to store and retrieve e-mail
messages from the course, to send messages, and to attach files
to the messages they sent.
Spreadsheets were employed by course participants to record and
transmit data collected in the labs conducted by themselves or
their students. Microsoft Excel and ClarisWorks were most frequently
used for this purpose.
What Problems Were Encountered?
Pedagogical problems. The problems that the Internet
chemistry course participants encountered were partly pedagogical
and partly technological. Pedagogically, the participants' responses
focused on five factors. First, lack of time hindered some participants'
participation in the course.
Some participants found that they could not fit the labs required
for the course into their teaching curricula. Conducting the labs
themselves, they frequently fell behind. It became especially
challenging to allocate time for on-line discussions if the students
could not integrate the small-scale activities required for the
course into their teaching curricula.
Third, for some students, the flexibility of time in participating
in the class discussions and submitting assignments actually generated
procrastination. Participants who overused the freedom of attending
the "class" at their convenience fell behind, became
frustrated, and in some cases, failed to complete the program.
Many participants missed face-to-face interaction. They found
it difficult to remember that they were interacting with their
"classmates" instead of a computer screen. Not communicating
face to face, students sometimes would take a couple of days before
responding to an e-mail message. Sometimes they had something
to share with their classmates but forgot to put the information
on the computer in time.
Fifth, many participants were disappointed that there was not
as much communication going on during the program as they had
expected. Some students found it time consuming to type up everything
in order to communicate with the class. During the course, only
five or six students communicated with the class through e-mail
regularly and substantially; the majority were listeners rather
than talkers.
Technical problems. Apart from pedagogical issues, course
participants also hit technical problems such as backward network
system, hardware/software shortage and incompatibility, and inexperience
in the use of e-mail and some software. Quite a few students reported
difficult e-mail access. The student who took the course from
New Delhi had wonderful teaching experience to share with the
class, but due to problematic e-mail access, he could barely participate
in the course activities. Another hardware problem arose from
lack of Macintosh computers in some schools. Macintosh computers
were needed for the CD ROM Small-Scale in the course because it
consists of HyperCard software compatible only with Mac computers.
Four applicants were unable to enroll in the course just because
they did not have access to a Mac.
Problems associated with software also frustrated some participants
during the course. Some students did not have the relevant software
to open certain documents from their "classmates." Even
the instructor could not escape the embarrassment of software
shortage: not having the software QuickTake, he could not open
a graphic file submitted by a student. Since then, he has had
to request that all pictures be saved in the PICT format and sent
to him as PICT files. Moreover, it would have greatly improved
the transparency and quality of experiment reports if everybody
could video-capture the lab procedures and send them with his
or her text reports as Eudora or other types of attachments. Unfortunately,
not all schools had the software and digitizing facilities to
accomplish this. Besides, although compressed QuickTime movies
could be made available at an File Transfer Protocol (FTP) site,
many students could not take advantage of this because they were
using a slow-speed modem. .
Lack of basic computer skills frustrated some participants because
they did not know how to combine written material created using
different application programs. For instance, they did not know
how to copy the data from a spreadsheet and paste it into a document
written with a word processing application such as Microsoft Word
or WordPerfect. One student could not submit his assignments via
e-mail despite several repeated attempts. What the instructor
received from him were just blank messages. These phenomena reveal
that many high school science teachers need to improve their computer
skills in order to take better advantage of rapidly developing
information technology.
What Can Be Done to Resolve the Problems?
The problems that occurred in the course fall into two main
categories: technical and non-technical. The technical category
includes those related to technical facilities and support systems;
the non-technical refer to attitude toward distance education,
course design, and course management.
Addressing technical issues. A dynamic distance learning
program relies on a solid technical infrastructure. Efficient
support systems such as reliable and convenient network connection
and sufficient hardware and software supports are indispensable
for an effective delivery of any distance learning course that
involves telecommunications. Rapid advances in hardware and software
technology will improve speed and quality of telecommunications
as well as create unstable and unmanageable technological environments
(Yohe, 1996).
Aware of the technical and financial difficulties in using advanced
information technologies, the designer of the Internet chemistry
course relied primarily on the most commonly available and widely
used Internet tool -- e-mail--in delivering the course. Costs
to students and the amount of new technical learning required
of students were thus greatly reduced. The major technical problems
that occurred in the on-line chemistry course included difficult
e-mail access, lack of basic computer skills, and shortage of
software.
Solutions. First, easy and timely access to e-mail should
be listed in the course description as a prerequisite for enrollment.
This would ensure students the means of participating in course
activities. Instructors need to know that enrolled students have
access to the Internet. Instructors should also know whether or
not students own their own computers and can dial in via a modem
or whether they will use their schools' computers. Will these
be in their own offices? Or will they use public access facilities
in the campus library or computing facility?
While a listserv is useful for running an Internet course, a better
way of electronic communication would be through a WWW system,
which displays multimedia documents in color and allows the user
to upload and download multimedia files with ease. This can be
accomplished by setting up a Web page where the course participants
can post and retrieve information. This may mean more work and
technical training for the instructor. Ideally, each course participant
would set up his or her own Web page, which would be linked to
a Web server run by the instructor, but that may take a while
to happen. Meanwhile, using a World Wide Web system seems to be
the best approach for delivering an on-line course (Tello, 1996).
To make it easy for students, a Web-based on-line course can require
just the use of a Web browser such as Internet Explorer or Netscape
Navigator. Using buttons and links on a Web page, participants
of an on-line course can easily access all the information of
their course; they can also chat, e-mail, and exchange text files
with each other. After students become comfortable with their
Web browser, they can learn how to create their own Web page and
use their Web browser to upload and download other forms of files
such as sound, graphics and animation.
As for cost issues, a Web-based on-line course can be comparatively
cost- effective because the participants basically only need a
Web browser. Many software tools such as those to compress and
decompress multimedia files, and those to display and create Web-compatible
multimedia documents are shareware or freeware and downloadable
through a Web browser. Increasingly, even relatively remote communities
are finding local Internet Service Providers (ISPs) with reasonable
monthly rates. This trend of reducing Internet access cost will
only intensify (Richardson, 1996).
In terms of computer skills, three remedies can ensure that the
participants possess or acquire them. Internet courses should
list all computer skills that are required in successfully completing
the course. The description of the Internet chemistry course required
"the ability to send/receive e-mail" and "the ability
to accomplish FTPs." The minimal computer skills entailed
for the course, however, included sending/receiving e-mail, using
a word processor and a spreadsheet application, combining a spreadsheet
document with a word processor document, reading information from
CD ROMs, and navigating HyperCard stacks. Ideally, the students
should be able to digitize pictures or videos of their lab experiments
and send them to the listserv as attachments to their written
reports.
A screening of the applicants' accessibility to hardware and software
equipment and of their computer skills should be a requirement
prior to registration. The course instructor and the students
should have a true estimate of what is expected in terms of technological
skills. A combination questionnaire and performance test can accomplish
the screening.
Giving the applicants the training related to the required computer
skills after the screening is conducted and analyzed is another
consideration. The training can be accomplished through video
tapes demonstrating all the computer skills required in the course,
so that applicants can then purchase the tapes and teach themselves.
Demonstrations can be created using various applications such
as Persuasion, PowerPoint, HyperCard, Digital Chisel, Authorware,
etc. Alternatively, the training can be accomplished by including
the demonstrations in a course description and putting the course
description on the Internet via a WWW page. Thus applicants can
access that Web page and have the training without cost.
The quality of distance education depends in part on effective
software. For example, if all participants had had access to a
given application software for digitizing images, they could have
used it to capture their lab experiments and share those snapshots
with the class. They also could have used the software to take
pictures of themselves and put their photos on an electronic class
roster.
As far as software is concerned, satisfactory quality of an Internet
course entails applications with related accessories for the following
performances:
Appendix D: An Assignment Sample
Date: Fri, 17 Feb 1995 23:52:02 -0600 Subject: Chem869:Assignment
1
Hi everybody!
I intended to have a class of 50 tenth through twelfth grade students
work through the Formula of a Hydrate experiment 041 on Tuesday
and Wednesday, Feb. 7 and 8. Only 27 students were able to complete
the experiment - the rest were dying of the hacking disease which
they now gave to the original 27. I hope to see my entire class
in another week at best.
Some background on the original 27: probably can be considered
an at-risk group...low self esteem, apathetic across all studies,
no reaction to low grades as long as they do not attempt any work.
To get into this first-level ChemCom course they must have received
a C in Algebra 2. Our school is now in the process of revising
what a C may mean. The first nine weeks are entirely devoted to
labs and basic skills in laboratory science including using a
balance; mathematical operations of addition, subtraction, multiplication,
division when needed in labs; interpreting pie charts, bar charts,
line graphs; hypothesis testing; comprehending science-related
or scientific articles.
Schedule of events: Monday Feb. 6 we went through a pre-lab demonstration/discussion
and copies given of the lab and an empty class spreadsheet and
another sheet labeled RAW DATA containing 3 columns relative to
the 3 measurements they were to complete. Also, the mole concept
was briefly introduced with visuals (one mole bags of CuSO4-5H2O,
carbon, NaCl, jar of water, balloons of CO2), and read an excerpt
on the life of Avogadro from the Isaac Asimov book On Chemistry.
They loved the picture of Avogadro since he looks like a mole
(sorry Avo). This spurred questions about how he arrived at this
constant. (Does anyone have the real story on this?--not just
the fatty acid lab estimations of this) They were to read the
experiment for homework.
Tuesday Feb. 7 each student did the experiment without the demand
that the data be collected but rather that they ask questions
about manipulations. The students knew the actual data collection
would occur on Wednesday. My most difficult problem was keeping
them focused on the experiment when the room temperature was around
50 degrees, maybe 45, and they were to use Bunsen burners for
the samples. Problem 1 related to the expt: manual dexterity-manipulating
the pipets on/off the wire gauze. Student solution 1: use a combination
of forceps and tongs; or test for the center of gravity (this
interested/challenged many if they could find it) by gripping
the pipet at different positions before moving, otherwise one
of the ends of the pipet will rotate upwards and hit/burn your
hand (unless they were numb). Problem 2: pipets tended to roll
off wire gauze - ring clamps not level. Teacher solution 2: bend
the edges of the wire gauze slightly upward prior to use. Problem
3: spending time obtaining a pre-measuring estimate prior to placing
the compound in the pipet. Student solution 3: the teacher should
place a 0.5g sample for viewing/estimation on a piece of weighing
paper for all to compare. Problem 4: getting the sample from the
weighing paper into the pipet. We do not have spatulas so I suggested
thin angle-cut straws: the students quickly discarded this approach.
Solution 4: some students funneled the sample into the pipet with
the paper--but losing sample everywhere; I suggested placing the
paper and sample in one hand and using the pipet like a shovel
and digging up enough sample to work with (eyeball estimate),
tapping it into the pipet before picking up another shovel full
- they liked this a lot and it went faster! Problem 5: non-uniform
heating of compound--they noticed the top took longer to turn
white (no problems melting the tip due to the warning in the instructions
and pre-lab demonstration of how quickly this can happen). Teacher
Solution 5: roll the pipet slightly with forceps.
Wednesday, Feb. 8. The real lab day. No tardies, lots of absences
(23 out of 50), a little colder today - the boiler system not
pumping out much heat or more wind than Tuesday. All anxious to
get started. Problem 6: still had non-uniform heating. The sample
near the ends were turning brown/black before all the sample was
decomposed. Student Solution 6: instead of moving the flame back
and forth parallel to the pipet (which would overheat the sample
at the changes in direction - where the flame spent more time)
it may be better to wave the flame perpendicular to the pipet
as you move down to the tapered end and then end with a brisk
parallel swipe to get rid of any water at the tapered end.
Post-Lab discussions: We are still doing them due to diversions
like progress reports, masses, pep-rallies, late start days, etc.
Discussions/comments so far: I asked the students to look at the
spreadsheet and guess at how the original mass, mass of CuSO4,
and mass of H2O loss was/could be calculated (see spreadsheet
columns D,E,F--never mind...I do not know how to paste the spreadsheet
into this document without losing the columns). A few were able
to guess and test their guesses by subtracting one of the appropriate
data sets. For others I drew pictures to help them understand
subtraction. By trial and error and much probing they determined
which column should be subtracted from the other and seemed to
grasp the reasoning behind it. I felt that the spreadsheet was
an excellent and interesting way to release math anxieties relative
to not getting the correct answer (asking others-so what do I
put here?)- but would help the student focus on the process of
how the correct answer was obtained. All were very interested
in determining and testing their formulas (columns D minus E for
water loss) relative to columns D,E,F. Today they finally grasped
the idea of molar masses and determined them for water and CuSO4.
(Next week we will be determining the portion of a mole they used
in the experiment.) This was a long process because some students
looked ahead on the spreadsheet and wondered about the e values
in the columns that calculated moles CuSO4 and H2O used. This
spurred classroom activities in understanding scientific notation.
As you look at the data there are only a few that came close to
the expected results--this may be shocking for what is considered
to be a pretty easy/highly successful experiment in the high school
situation. However, since our belief is that we act as one company/team/Cardinal
Ritter family we felt that we were successful...everyone applauded/whistled
at getting a few data sets to come close to their expected ratio
of 5:1. A few of the students suggested reasons for their own
negative masses (not properly reading/taring the balances). Although
we have been working on this experiment more than any others we
have done there was a renewed interest and excitement in the students
when they watched Channel One during homeroom this morning (Fri.
Feb 17). The Internet was defined and described. Afterwards, students
came in asking if that is what is going on with this experiment
and who is on the other end.